Currys Customer Service Is Reliable And Trustworthy
In the year 2019, it’s clear that social media has become an incredibly important part of society. Many people spend a great deal of time on there, keeping in touch with friends and family through sharing statuses and media. It’s also the place where many people follow companies, changing the dynamic that businesses have with their clients.
Currys has taken advantage of this phenomenon, utilizing the change to expand their effective customer support system. For example, many people are now able to contact Currys with any questions they have directly through social media websites such as Twitter, Pinterest, Facebook, or even Google+! For many, it’s as easy as just sending a direct message and getting a response back almost immediately, ushering in a new wave of customer service methods.
However, despite this wave of innovative customer service, Currys has not forgotten their roots or what has made them one of the best companies out there for reliable customer support. The company still has a robust telephone line system that is one of the best ways to reach them if you want a traditional way of contact. For starters, there are already two different lines to reach the from: the Sales line and the Customer Service and Repair & Support line. Given that the latter has an even larger subset of 24/7 tech support called Team Knowhow, it’s clear that Currys Customer Service lets consumers customize their experience heavily, bringing them directly to someone who can help them with their specific problem
Though the approach of having a telephone line is admittedly traditional, it is not any less innovative. For instance, many companies have historically had a single phone number to reach them from, typically supplemented by an extensive phone menu. Because these menus are typically run by a bot that then directs you to an agent, the approach of Currys to instead connect you directly with someone in the field you’re looking for is a great way to bring the customers back into a comfortable support experience.
To reach the Sales line, all you have to do is call 0344 561 0000. It’s open 7 days a week, from 8am to 8pm on Monday through Friday, 9am to 6pm on Saturday, and 10am to 5pm on Sunday. On the other hand, the Customer Service and Repair & Support line can be reached at 0344 561 1234, being open 8am to 8pm Monday through Friday, 8am to 6pm on Saturday, and 9am to 6pm on Sunday. The Team Knowhow portion of the latter line is open 24/7 and most holidays!
Currys Customer Service has proven time and again that it’s entirely possible to innovate the customer support experience while still retaining what has made it so great in the past.