FedEx Customer Services Are Reliable and Efficient
Whether you spend time shipping items or not, you’re likely already familiar with FedEx. This is because the company’s reputation is set in stone as one of the leading shipping companies worldwide, providing a variety of effective services to people from all around the world.
One of the most notable aspects of FedEx’s services is not just the quality of how quickly they’re able to ship your packages safely, but also answer any questions you might have along the way. In fact, many customers say that the FedEx Customer Services are top notch and far surpass many other options currently on the market.
This is frequently attributed to the many different ways in which customers can receive support from the company. For example, many companies will have a single telephone line or email address where you can voice your concerns, but this does not necessarily cater to the personal preferences of each customer. To give their audience more options, FedEx has created a customer support page that lets customers get the help that they need in a variety of different ways.
When initially loading the “Customer Support” page, users will see their first option: the FedEx Virtual Support Assistant. With helpful information in a wide variety of topics, this assistant helps customers troubleshoot their options from a library of information. This operates similarly to an FAQ page (the second option for customer service) but is especially notable due to the ability of the assistant to help direct you to the specific information for any given topic.
For those who prefer to speak to a customer support agent, there are also two options on the page to do so. Writing an email is possible, with a contact form designed specifically to get you to the right customer service agent the first time, while a comfy online chat system makes it possible to connect directly to an agent for real-time conversation. It should be noted, though, that the chat system is only open during the weekdays from 8:00am to 18:00pm.
However, the most helpful part of the FedEx Customer Services is the customer support line. By calling 03456 00 00 68, you can be immediately connected to somebody who will help you. These customer support agents are professional and knowledgeable, not leaving you in the dark regarding any concerns you might have. On top of this, there are also many different agents to speak with, significantly reducing wait times when compared to other customer service support lines. This domestic support line is open on weekdays from 8:00am to 18:00pm and on Saturday from 8:00am to 12:00pm.
If you’re currently not in the country but still need to speak to someone, this is no problem! Just call the international support line of +44 24 76 706 660. This support line is open on weekdays from 9:00am to 18:00pm.